Return Policy

At GLT Ribbon Supply Co., we take pride in the quality of our products. Due to the nature of our products, all sales are final.

Returns & Refunds

We do not accept returns, exchanges, or issue refunds for change of mind, incorrect purchases, or buyer's remorse.

Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery so we can make it right.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item(s) and packaging

Claims submitted after 3 days of delivery may not be eligible for review.

If your claim is approved, we will determine the appropriate resolution, which may include a replacement, store credit, or refund at our discretion.

Product Colors

We make every effort to accurately display the colors of our ribbon. However, colors may appear differently depending on your monitor, phone, or device settings. Slight variations in color are normal and are not considered defects and are not eligible for a return, refund, or exchange.

Contact Us

If you have any questions or concerns about your order, please contact us through our Contact page or by email. We're always happy to help.